live_helpCommon Questions

Having a problem with the site?

If you're having a problem with any part of our site or just have some questions, feel free to contact us! You can message us through Discord.
Contact us on our Discord: chatDiscord

I didn't receive funds...help!

Please click the history tab and claim your funds.
If that doesn't resolve your issue, please contact support!

How long does it take to get approved for a shop?

Accounts are reviewed within 1 day to 3 days. If your account has not been approved or disapproved after within 3 days, please contact us through Discord.

What are the commissions charged for a shop?

A 5% commission is charged on all items sold within your shop. For example, if you sold something for $100, the fee would be $5, so you would get $95.

A 10% commission is charged on all funds sold by you.

What payment methods do you accept?

We currently only accept PayPal, which is a payment gate that is funded by bank funds, credit or debit cards, or by PayPal balance.

Why was my payment declined?

There are a few factors that could have affected your payment. In most cases, the credit/debit card attached to your PayPal account was not correctly setup in some way. Please refer to the PayPal help docs to fix this.
In some rare cases, your payment might have been mistakenly flagged by our system as a fraudulent transaction. If you believe this is happening to you, please contact us through Discord.